ISSN (O): 3048-7331Frequency: MonthlyLanguages: MultilanguageDOI Prefix: 10.70650
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A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR

Authors: Hakikat Ali Corresponding Author

Research Scholar, Department of Management, Shri Venkateshwara University Gajroula, Amroha, U.P

Professor, Department of Management, Shri Venkateshwara University Gajroula, Amroha, U.P

JournalRVIMJ
Volume / Issue2 / 8
Pages33–37
Published05 Aug 2025
Paper IDRVIMJ28A25005
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Abstract

Retail industry is one of the biggest sector and second largest employment provider after agriculture in India. Due to easy access and unconditional knowledge requirement for opening up a retail store/ outlet, the presence of hawkers, street vendors, small kiryana stores can be observed easily in India. There is not any requirement to have a degree in retail management and any specified criteria to open up a retail store. Therefore small unorganized retailers capture the bigger share of retail in India. Both organized and unorganized retail stores co-exist in India. Organized retail segment is peeping in and making its position at a very faster pace in the sector.

Keywords

Organized retailUnorganized retailFDI.

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How to cite this article

Authors: Hakikat Ali, Swati Agarwal (2025). A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR. Research Vidyapith International Multidisciplinary Journal, 2(8), 33–37. https://doi.org/10.70650/rvimj.2025v2i80005

Authors: Hakikat Ali, Swati Agarwal. “A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR.” Research Vidyapith International Multidisciplinary Journal, vol. 2, no. 8, 2025, pp. 33–37. https://doi.org/10.70650/rvimj.2025v2i80005

Authors: Hakikat Ali, Swati Agarwal. “A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR.” Research Vidyapith International Multidisciplinary Journal 2, no. 8 (2025): 33–37. https://doi.org/10.70650/rvimj.2025v2i80005

Authors: Hakikat Ali, Swati Agarwal (2025) ‘A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR’, Research Vidyapith International Multidisciplinary Journal, 2(8), pp. 33–37. Available at: https://doi.org/10.70650/rvimj.2025v2i80005.

Authors: Hakikat Ali, Swati Agarwal, “A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR,” Research Vidyapith International Multidisciplinary Journal, vol. 2, no. 8, pp. 33–37, 2025. https://doi.org/10.70650/rvimj.2025v2i80005.

Authors: Hakikat Ali, Swati Agarwal. A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR. Research Vidyapith International Multidisciplinary Journal. 2025;2(8):33–37. https://doi.org/10.70650/rvimj.2025v2i80005.

Authors: Hakikat Ali, Swati Agarwal. A Comparative Study on Service Quality Performance between Organized and Unorganized Retailing With Reference To Delhi & NCR. Research Vidyapith International Multidisciplinary Journal 2025, 2 (8), 33–37. https://doi.org/10.70650/rvimj.2025v2i80005.

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Published05 Aug 2025
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